Privacy policy

This Privacy Policy describes how Maxtracks ('we,' 'us,' or 'our') collects, uses, discloses, and protects the personal information of users ('you' or 'your') on our website maxtracks.pl (the 'Website'). We are committed to protecting your privacy and complying with applicable data protection laws in Poland.

1. Information We Collect

1.1 Personal Information:

We may collect personal information from you when you visit our Website, create an account, purchase tickets, or communicate with us. The personal information we collect may include:

  • Full name
  • Contact information (e.g., email address, phone number)
  • Payment information (e.g., billing information)
  • Motocross bike number
  • Any other information you voluntarily provide to us

1.2 Non-Personal Information:

We may automatically collect certain non-personal information when you visit our Website, such as your IP address, browser type, operating system, and usage data. This information is collected using various tracking technologies, including cookies and similar technologies.

2. Use of Information

2.1 Personal Information:

We may use your personal information for the following purposes:

  • To provide the services you requested, including processing and fulfilling ticket orders.
  • To communicate with you regarding your account, transactions, and customer support.
  • To send you promotional emails or newsletters, subject to your preferences and applicable laws.
  • To improve and personalize your experience on our Website.
  • To analyze usage patterns and gather demographic information for research and marketing purposes.
  • To comply with legal obligations and enforce our Terms and Conditions.

2.2 Non-Personal Information:

We may use non-personal information for various purposes, including analytics, monitoring and improving the Website, and enhancing user experience.

3. Data Sharing and Disclosure

3.1 Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you. These service providers are contractually obligated to handle your information securely and use it only for the purposes specified by us.

3.2 Legal Requirements:

We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or to prevent imminent harm to our business or others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

In accordance with applicable data protection laws, you have the right to:

  • Access and obtain a copy of your personal information.
  • Rectify inaccurate or incomplete personal information.
  • Object to the processing of your personal information under certain circumstances.
  • Withdraw your consent for processing personal information, where applicable.
  • Request erasure of your personal information, subject to legal obligations.
  • Lodge a complaint with the relevant data protection authority.

6. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our Website, and we are not responsible for the privacy practices of such third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

7. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our Website. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at contact@maxtracks.pl.

© Maxtracks 2024